This website is operated by LC DISTRIBUTION TRADING, S.L., with the trade name LC DISTRIBUCIONES. Throughout the site, the terms “we,” “us,” and “our” refer to LC DISTRIBUTION TRADING, S.L., with the trade name LC DISTRIBUCIONES. This site, including all the information, tools, and services available to you, the user, is conditioned on your acceptance of all the terms, conditions, policies, and notices set forth herein.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to the following terms and conditions (“Terms of Service,” “Terms”), including all additional terms and conditions and policies referenced herein and/or available through hyperlinks. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to the Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any of the services. If the Terms of Service are considered an offer, the acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the updated version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of the Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the website after the posting of any changes constitutes your acceptance of those changes.
Online Store Terms
By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any law in your jurisdiction (including but not limited to copyright laws).
Breach or Violation failure to comply or violation of any of these Terms will result in the immediate cessation of your Services.
General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding your credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer across networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and do not limit or affect these Terms.
Accuracy, Completeness, and Timeliness of Information
We are not responsible if the information available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete, or timely information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Modifications to Service and Prices
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of the content) at any time without prior notice.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our return policy.
We have made every effort to display the colors and images of our products in the store as accurately as possible. However, we cannot guarantee that your computer monitor will display the colors exactly.
All products are subject to availability. Banner images are for illustrative purposes. These terms cover all posts made across all media.
All promotions are not cumulative with other promotions. They apply while stocks last and are limited to one per person.
The use of coupons is personal, and only one coupon per user. One coupon per order. Each coupon may have specific restrictions that will be communicated in the banner.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of the products or services we offer. All product descriptions or prices are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.
We do not guarantee that the quality of the products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
LC DISTRIBUTION TRADING, S.L. is committed to providing the best products that meet our standards, as well as complying with the highest health safety and applicable regulatory requirements. In the event that any of our products do not meet the highest standards, we are not responsible for any damage resulting from the misuse or defect of the products, and the product will be immediately removed from our market.
Billing Accuracy and Account Information
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
Prices may vary without prior notice due to external factors: currency devaluations, drastic changes in exchange rates, among others.
In the event that we make a change or cancel an order, we may attempt to notify you by contacting you via email and/or the billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.
For more details, please review our Return Policy in this document.
Optional Tools
We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We will have no liability arising from or related to your use of third-party tools provided.
Any use you make of the optional tools offered through the site is at your own risk and discretion, and you should ensure you are familiar with and agree to the terms under which these tools are provided by the third-party providers.
It is also possible that, in the future, we may offer you new services and/or features through the website (including the launch of new tools and resources). These new features and/or services will also be subject to these Terms of Service.
Third-Party Links
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not guarantee or have any obligation or responsibility for any third-party materials or websites, or for any third-party products or services.
We are not liable for any damages related to the acquisition or use of goods, services, resources, content, or any other transactions conducted in connection with third-party websites. Please carefully review the policies and practices of third parties and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
User Comments, Feedback, and Other Submissions
If, at our request, you send certain specific submissions (for example, participating in contests) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, via email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or use by any means the comments you have sent us. We have no obligation (1) to keep any comment confidential; (2) to pay compensation for comments; or (3) to respond to comments.
We may, but have no obligation to, monitor, edit, or remove content that we consider to be illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, objectionable, or that violates the intellectual property of any party or the Terms of Service.
You agree that your comments will not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or any other personal or property rights. You also agree that your comments do not contain defamatory or illegal, abusive, or obscene material, or contain computer viruses or other malware that could, in any way, affect the operation of the Service or any related website. You may not use a false email address, impersonate a person or entity, or mislead third parties or us regarding the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not liable and do not assume any obligation regarding the comments posted by you or any third party.
Personal Information
Your submission of personal information through the site is governed by our Privacy Policy. Please refer to our Privacy Notice for more details.
Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may be related to product descriptions, prices, promotions, offers, product shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update the information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (even after you have submitted your order).
We do not assume any obligation to update, correct, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No updated specification or update date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Prohibited Uses
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any illegal purpose; (b) to ask others to engage in or participate in unlawful acts; (c) to violate any regulations, rules, international, federal, provincial or state laws, or local ordinances; (d) to infringe or violate our or any third-party intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, discredit, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) to provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that could or may be used in any way that could compromise the functionality or operation of the Service or any related website, other sites, or the Internet; (h) to collect or track the personal information of others; (i) to generate spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or bypass the security features of the Service or any related website, other sites, or the Internet. We reserve the right to suspend the use of the Service or any related website for violating any of the prohibited use items.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee or warrant that the use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results that may be obtained from using the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.
You expressly agree that the use of, or the ability to use, the service is at your own risk. The service and all products and services provided through the service are (unless expressly stated by us) provided "as is" and "as available" for your use, without any type of representation, warranty, or condition of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall LC DISTRIBUTION TRADING, S.L., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any damage, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages arising from of any kind, including, without limitation, loss of profits, loss of income, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, as a result of the use of any of the services or products obtained through the service, or for any other claim related in any way to the use of the service or any product, including but not limited to any error or omission in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or made available through the service, even if advised of the possibility thereof. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless LC DISTRIBUTION TRADING, S.L., and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of the Terms of Service or the documents incorporated by reference, or the violation of any law or the rights of a third party.
Severability
If it is determined that any provision of these Terms of Service is illegal, void, or unenforceable, such provision shall, nevertheless, be enforceable to the maximum extent permitted by applicable law, and the unenforceable provision shall be considered separate from these Terms of Service, with such determination not affecting the validity and enforceability of the remaining provisions.
Termination
The obligations and responsibilities of the parties that have incurred prior to the termination date will survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.
If, in our judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without prior notice, and you will remain responsible for all amounts owed up to and including the termination date; and/or as a result, we may deny you access to our services (or any part thereof).
Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules published by us on this site or in relation to the service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any previous version of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting party.
Return Policy
Timeframe
We have a return period of 15 days from the date the transport company delivered your order to the address provided during purchase. You must notify us of the return before the 15 days have passed through any of our customer service channels.
Conditions
To be eligible for a return, the item must:
- Be unused and in the same condition as when you received it. It must also be in its original, unopened packaging.
- If the return requirements are met, no refund will be issued. Instead, the amount will be credited for future orders.
If you wish to return any of our products, you can do so in the following ways:
- In any of our stores within the country, presenting your invoice or receipt. One of our sales advisors will assist you with the process.
- Request the return within the return period via email.
Procedure
If you wish to return a product, you must follow these steps:
Notification of Request:
To proceed with the return, you must notify us of your request by completing the request letter we will send once you contact us. This letter must be filled out with all the required information.
Confirmation of Request:
After receiving your completed request letter, we will send you a return confirmation within 24 to 48 business hours.
Conditions for Returns:
Our return policy varies depending on whether the product is from our brand or other brands.
Products of Our Brand:
Return requests for products from our brand will be processed within 24 to 72 hours after receiving the completed request letter.
Products from Other Brands:
In the case of products from other brands, the return conditions established by each brand will apply. We will ensure to follow the manufacturer's guidelines to manage the process properly.
3. Available Return Options
At LC Distribuciones, we do not offer refunds. However, we provide the following options to ensure your satisfaction with your purchase:
- Product Repair: If the product has a defect or malfunction, we will offer a repair at no additional cost, provided it is possible.
- Product Replacement: If the product cannot be repaired, we will replace it with a new one of the same reference, as long as stock is available.
- Credit for Future Purchases: If we are unable to repair or replace the product, we will offer a credit for the product's value to be used for future purchases at our store.
4. Deadlines and Additional Conditions
- Notification Deadline: To be considered for a return request, it must be made within a maximum of 15 days from the product's receipt date.
- Non-Eligible Products for Return: Some products, such as those that have been used, opened, or are not in their original packaging, may not be eligible for return. Please review our conditions before submitting your request.
5. Shipping Products for Return
Once your return request has been approved, we will provide instructions on how to proceed with shipping the product for repair, replacement, or credit. Shipping fees for returns may be subject to conditions specified on a case-by-case basis.
6. Defective or Damaged Products during Shipping
If the product you received is defective or has been damaged during shipping, you must notify the transport company at the time of delivery and then inform us for further claims.
Product Conditions: The product must be returned in optimal condition, without signs of use, with original tags, or if they were removed, they must be included in the packaging. Once the product is received at our facilities, we will inspect its condition and, based on the results, proceed with the repair, replacement, or credit issuance for the product.
Law
For the interpretation and enforcement of these terms and conditions, the parties submit to the jurisdiction of the courts in the City of [city name], expressly waiving any other jurisdiction that may correspond to them due to their present or future domiciles.
Changes to the Terms of Service
You can review the most up-to-date version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after the posting of any changes to these Terms of Service implies acceptance of those changes.
Contact Information
Questions regarding the Terms of Service should be sent to info@lcdistribuciones.com.
Last update of this terms and conditions document: 24/02/2025